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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 60420 Views
  • 69 replies
  • 14 Helpful

Resolved! Service charges

We’ve just changed plans on 2 iphones to the iPhone 30 day all round plan whilst abroad. The plan is excellent (and only obtainable via CS or retentions) for our current needs. However the customer service agent never mentioned any ‘service charge’ a...

500inter by • Contributor
  • 157 Views
  • 2 replies
  • 0 Helpful

Resolved! Tech Add On

Hi, I currently have SIM only contract with a tech add on as an extra in my account. If I upgrade my SIM only plan, does it effect my add on contract?Previous, when I cancelled one of my SIM only plans, EE took the remaining balance from my tech add ...

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