All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi , EE account number ********* As I changed the bank account I paid the latest bill by card and trying to update DD bank details , unfortunately the bill is still shown as unpaid and the system does not allow me to update them. Please let me kn...
I believe I am having the same issue where I took an upgrade in browser (which upon later inspection wasn't reflected in the confirmation email after being stung by unforeseen charges). I wasn't fortunate enough to have screenshots of the offer I sel...
I want to cancel my direct debit please
Talk about my bill
Hi all,Has anyone else been moved from an annual-upgrade plan to Flex and then told they can no longer upgrade yearly?I’ve been with EE for over 7 years and always upgraded annually and lock back in a contract. On my last renewal I specifically asked...
I'm upgrading my iPhone to a 17.Have generated my NHS EE Discount code but it's saying code not valid. Never had this issue before.Anyone know why? Thanks
I would like replace and upgrade my phone
I'm really stressed after talking to your agent called Rob . I simply explained him that you have charged me for my iPad contract even though I finished paying 24 months contract.he wants me to call company and cancel the contract before you have cha...
I upgraded my contract to the new Iphone 17 Pro (Blue) on saturday 20th to the full works plan I was told that i would lose one of my add ons - either Netflix or TNT as they don't do both anymore as i had all 3 - Apple Music, Netflix & TNT. I was ver...
