All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I recently upgraded my phone contract & I have had nothing but issues about this eg contract wrong on app/ overcharged I have complained & complaint has been closed 3 times without any change to my situation no detail has been given about complaint ...
My current subscription includes a data plan for Apple Watch, however on the bill the discount is not applied. How do I fix this ?
How do you download invoices, I have just been on chat live and it is a waste of time. We are a business and I am unable to get the invoices for the last 6 months. I always hate coming on this site and I only come on every 6 months or so and downlo...
HiMy contract is due for renewal 8.11.25 but I do no want to renew how do I cance/ not renew?
I don’t know what going on but this absolutely crap I can’t get into my account to see my billing
How do I check my billing for all my devices
Hi,I haven't been able to access the upgrade area of your website for over 2 months.I've never been able to be logged in, and the "See Upgrade Options" isn't a clickable link. So frustrating. How do I upgrade without having to chat online? I just w...
I’ve got the same issue, been out of contract since 2023 and don’t have any flex agreement in place. Been on to EE and no one has a clue what’s causing this. I’m now left unable to upgrade and the app is useless. EE has passed me from department to d...
hi i pid my bill for my mobile and my bank said it was confirmed, however the ee website isnt showing it paid
Hi I need to speak with someone
