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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 15700 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 25850 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 53017 Views
  • 55 replies
  • 13 Helpful

Roaming

Last month EE took some money from my account without consent .They said i was using roaming services and I never went out of the country. They got like 20 quids off me under this claim. Whenever I try to log in to their app am getting errors for lik...

CTM2 by • Investigator
  • 200 Views
  • 3 replies
  • 1 Helpful

Resolved! Contract related

I hope this email finds you well.   It’s a matter of regret that as an international student i tried to got a contract from EE as pay monthly phone. Due to low credit they didn’t provide the contract although they had been cut my one time bill of 32 ...

Roki by • Explorer
  • 147 Views
  • 1 replies
  • 2 Helpful
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