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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8150 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18283 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 35426 Views
  • 49 replies
  • 11 Helpful

Re: Unbar

I spoke to Ash  on the 15/2/24 when I went on contract and she said that she had said I was on with BT it was a lot cheaper than ee &BT and she said that she would be going with them when her contract finishes Ieven double checked that it covers my p...

Woodman4 by • Visitor
  • 122 Views
  • 1 replies
  • 0 Helpful

Resolved! Upgrades

Hello, what’s with this new Flex pay upgrade plans. What happened to the old way of taking out a phone upgrade, is that option no longer feasible for new upgrades or all phone upgrades must be via flex pay option. 

Contract? Where is it.

I’ve trawled through the app and EE can you make it easier to view your plan/contract. I think I have a sim only deal but I can’t find the sim plan I’ve got. 

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