Contracts & Billing

Contract prices

So as a long term existing customer who pays the bill every month near £300 at times with multiple lines.....currently on x 2 upgrade any time contracts....went to upgrade early 2 days ago found a great plan a few pounds more than the current one wit...

Bill amount query

Hi there i would like to know how much my bill his

Can't see any detail on unbilled charges

Can anyone advise on how to view the details of what my current unbilled charges are please? I have tried on the app and website but I can only see the overall amount of current unbilled charges on my mobile phone account. I can't drill down any furt...

coming to end of contract

I am coming to the end of my current contract.  I was given 3 options, do nothing and contine as is, go for sim only or change provider.  I selected "sim only" , which is much cheaper, only to be provided with message that intimated that there were p...

Bill

How to view and pay my bill in app

I want to pay my bill :p

Wrong address

Hi, I've just ordered a new SIM but realised that I hadn't changed my address when I recently moved

Upgrade issue

Recently moved over from BT mobile to EE. Looking on the EE app at details of my SIM only contract there is a section that says I cannot upgrade because I have not finished paying for my phone. This is completely wrong, I bought this phone and phone ...