All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hello, I've noticed a daily charge of £2.47 on my bill for EU roaming charges.I don't know when this additional charge started, but I have never requested this nor have any need for it whatsoever.I need to know when this started, and I will also need...
Hi I don’t understand why my bill went up
Can anybody please explain why my bill is £14 but then it says it’s £20.83 plus vat? Thanks. Is supposed to be confusing on purpose?
Hi. I am thinking about changing my contract to a sim only contract - I am due an upgrade but there are no new phones out I like at the moment. Is there a minimum time before I would be able to change to a sim + phone contract?
When is my contract up
How do I turn my spend cap back on I can’t access it ??
Hello, I have a phone plan that is due to end later this year. I have an option to early upgrade, which I know would involve sending my current phone back before moving to another contract. I want to know, if I was to see this current commitment peri...
Hi How do I change my address
I completely agree with you. I feel as though I have been scammed. Every month I have to pay £20 for data I hardly use because where I am at, the EE network isn’t strong enough and I just rely on my accommodation’s WIFI. I am a foreign student and it...
