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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 13782 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24499 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 48818 Views
  • 55 replies
  • 13 Helpful

Resolved! Early Upgrade 100 days

Hi, my contact runs out in January 2024 but it says if I'm within the last 100 days I can upgrade early.My current plan says I can upgrade early for £134 but I read that if my new plan is higher than my current plan that there won't be any upgrade fe...

downgrade plan

I'm currently on a £71.26/month plan. My contract ends on the 9th of February. How do I change to a much lower priced plan?

Paying my bill

Ive been in hospital since the 12th January due to severe DKA and other issues unfortunately in intensive care this whole time and now I've had a letter from EE saying that they've closed my account, i couldnt call they to pay my bill as i didnt have...

BT61998

Anyone know why EE are charging to text reply READY to BT61998 for changeover to Digital Voice. Mobile contract was with BT but they moved me to EE. They are all the same company aren't they? So why additional charges to respond to BT text? 

account

every time i log in and click on to view my bills it keeps coming up saying EE has a problem can someone please help me access my bills so i can print them off for the tax year.

petehps by • Visitor
  • 248 Views
  • 0 replies
  • 1 Helpful

Account

Hi all I'm trying to access my account for my plan details all I get is app going round in circles 

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