Contracts & Billing

Please can ee customer service contact me

My bill was due to be paid on the 29th October I moved the date to then mid month on the 11th of October.  I received a text stating that any other charges will be added next month bill but suddenly they added it this month that's due on the 29th Oct...

Are EE pricing things to force me to leave...??

I've been with EE since they formed, but now it feels like EE is trying to make me leave with some crazy pricing now.When my second line fixed contract expires in December the price is increasing by over 50%. Spent literally hours trying to talk to s...

Cancelled contract

I cancelled my EE plan in September and have recently received a letter sayingI have an overdue bill.Can anyone tell me how to sort this out with EE as I can no longer phone without being charged. 

Pay of my contract

Does anybody know when ee does credit for a existing account

Why am i getting marketing when i have opted out?

I have opted out of marketing, yet i got a text today trying to get me to remove my smart cap.Dd they not comply with the law or have I missed a hidden check box?@Everyone 

Broadband bill not appearing on app

When using the EE app, I can only view my mobile phone bill, my broadband bill is nowhere to be found, how do I view my broadband bill online.

Mobile Bill not on my Account

Hi all,I have broadband and 2 mobile lines.Recently, I'm not sure when, but I am no longer able to see my mobile phone bills on the app or via the website. Only my broadband bills show.I used to have 2 accounts, but was contacted by support last year...