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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8149 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18282 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 35423 Views
  • 49 replies
  • 11 Helpful

Hello

Hello, yesterday I paid my bills and today again I can't use my phone.WHY?

geriag by • Explorer
  • 287 Views
  • 3 replies
  • 0 Helpful

Charges.

Since getting a new deal in March, I must say I've learned alot. I got charged £1.50 for an esim delivery which was done using a QR code and a download of say a few mbits. Probably no more than a web page. i read somewhere that I have to contact EE t...

Sg00 by • Investigator
  • 828 Views
  • 12 replies
  • 3 Helpful

Mis-sold business contract & forged signature

Hi, I am writing here to complain and warn other small businesses like mine about signing with EE after the awful experience I received.  We run a bakery business in London with many sites from Brick Lane to Covent Garden ,and having been a long last...

End if Contract Process

I've been trying to find out exactly what I need to do when my contract ends, but I can't get anyone to answer a few straight questions, I just get upgrade sales pitches.I am leaving EE when my contract ends on 8th August. My bill date is 7th of ever...

ArbieW by • Investigator
  • 383 Views
  • 4 replies
  • 3 Helpful

Resolved! Contract

Hi I want to cancel my contract with EE how much notice do you need to do this and how do I go about that. Went to EE shop in Aberdeen & they said to cancel contract online 

MB620 by • Visitor
  • 274 Views
  • 1 replies
  • 0 Helpful
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