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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 59463 Views
  • 69 replies
  • 14 Helpful

Resolved! Upgrade anytime

Hi,  I upgraded at the end of September to the latest iPhone on an all rounder plan.  I’ve been on the same plan for years where i can usually upgrade anytime, after 12 months no fee. Is it true that they have scrapped the whole upgrade anytime thing...

I can't upgrade with discount?

Hi it took me forever to get my nhs perks code and now i got them they don't work on any of the checkouts and before i go to checkout it gos straight to payment no other place to put code.I even generated another code just to see but still doesn't do...

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Omanuel94 by Contributor
  • 434 Views
  • 1 replies
  • 0 Helpful

Adding a second only sim only account

HelloAt the moment I have a monthly contract sim only account. I would like to add another sim only account for my teenager. There is a £10/month deal. Though are there cheaper options? They would only be using a few gb of data per month. And the sim...

nomad11 by Visitor
  • 578 Views
  • 2 replies
  • 0 Helpful

FROUD

I recently took out a SIM-only contract with EE for what I was told would be unlimited everything on a 24-month deal for £10/month. However, when I checked my data allowance, I was shocked to see that I only had 5GB of data! I immediately went back t...

TEKEKEL by Investigator
  • 407 Views
  • 1 replies
  • 0 Helpful

Resolved! Overdue flexpay but payments all up to date?

Hi all,I've had an overdue flexpay amount on my account for the last few months but when I check, all monthly payments have gone through. I changed my direct debit date in Feb from 29th to 1st of next month, could this be the issue and if so, how do ...

afoxy27 by Explorer
  • 987 Views
  • 4 replies
  • 3 Helpful

SIM only upgrade

Hi, my contract expires soon and I am looking to change to a SIM only deal. I am thinking of going for the £18 pm deal which gives 50GB of data ( better than my current 25gb) however does anyone know how many texts/calls I get with this deal. I can't...

Resolved! Invoices

Please can you let me know how I can see my Invoices on line.Thank you.

PamKSVH by Visitor
  • 697 Views
  • 4 replies
  • 3 Helpful

Resolved! Switching to a new number

I have three numbers on my account. Me, wife and eldest son. Youngest son has been out of the country and returns on Monday. My eldest son wants to have his own account but retain his existing number. How can I add a new number to the account, and po...

M-R-Y by Explorer
  • 488 Views
  • 3 replies
  • 4 Helpful