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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14256 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24820 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 49728 Views
  • 55 replies
  • 13 Helpful

Contract

Hi there,I will be leaving the country the 30th of June, and by this I will need to end the contract.What are the requirements for it? Since it is a year contract that shoulb be ending in May. How Could I give a notice to end this contract on time an...

Text message

Why i received this message?Hi from EE. Your Discount benefit will expire in 14 days, and then you'll go back to the normal price of your plan. You can check your usage and change your plan at ee.co.uk/login

Got a new contract phone and my bill is crazy

Just upgraded my phone the man I was on the phone too said my sim only contract would stop as soon as I set my new phone up. My normal monthly fee was around 25 quid it's gone up to 44/50 and my bill this month was 120 quid. I can't afford that.I'm a...

Price difference for the same phone/plan

So in a few months I can upgrade, as most people do I was window shopping. My partner was also looking and that's when I noticed that before either of us choose a plan, her EE shop offers all the phones around £10 cheaper per month than me. Once you ...

Final bill unexpected

Hi ive got onto my EE app this morning to pay my daughters bill and it’s told me my account is closed and to pay my final bill. Why has my account been closed? I’ve not been notified about anything like this. I need to sort this out as my daughter ne...

Saichy by • Visitor
  • 314 Views
  • 1 replies
  • 1 Helpful

MMS

I have a problem that maybe you can help with.I top up via direct debit every month on the £15.00 a month plan. My problem is how do I send MMS? As I have never got cash on my phone to send one. It always says ' Not supported on this network' Do I ha...

b1963 by • Investigator
  • 306 Views
  • 1 replies
  • 0 Helpful

contract

My contract has expired on 6th March but I want to renew it. How do I do this?

Broadband

I have switched from EE to BT and have just got an email to say my EE bill is ready.  I was told that it would be stopped. What do i do?

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