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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 60567 Views
  • 69 replies
  • 14 Helpful

+1519

When did EE decide that +1519 (Ontario) became part of the US for billing information purposes? Does not affect billings at the moment but could do in the future.001519xxxxxxxUSA (from CAN)

mckd21 by • Explorer
  • 391 Views
  • 3 replies
  • 0 Helpful

Charged abroad, despite turning off roaming

I was in Rome for a month. I turned off Roaming and used the local internet connection for connection to the internet through my phone and tablet. I didn't make any calls or send texts. And yet I have been charged £57 extra this month., How xan this ...

JS316 by • Visitor
  • 410 Views
  • 1 replies
  • 0 Helpful

Payment

I've had a problem from payment. This looks like Application error: client side exception. I had a stroke so I get mixed up and stressed.  I can't use the phone (speaking). Could anyone help please?

Resolved! end contract

my contract is due to end this decemeber... EE website has nothing I can see about not continuing with them, strange that.  I called 150, and said 'want to talk to someone, press 1'  I pressed one and you get a text for 'visualised' help and there is...

fjKirk7 by • Contributor
  • 1417 Views
  • 5 replies
  • 10 Helpful
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