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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14297 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24861 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 49817 Views
  • 55 replies
  • 13 Helpful

Upgrade

Been with EE 16years now - why is it that every opportunity they get the try and get more money from you? Why do you need to pay an upfront fee when trying to renew your contract? I think it’s about time I go elsewhere as the deals seem to be better?...

Resolved! Call

Can you receive your phone log from 2 years ago on the same number.

KK90 by • Explorer
  • 321 Views
  • 3 replies
  • 2 Helpful

leaving EE

I am looking to leave EE. I no longer have my sim card so I would be unable to receive a PAC code or anything sent to that number. Am I still able to cancel my contract? And if so, what details do I need to provide when canceling my contract?

fionin by • Visitor
  • 322 Views
  • 1 replies
  • 0 Helpful

Hi

Hello, I have missed two months of installments, how can I pay them?

Leaving EE

I moved to another country and have not used a phone with EE for more than three months. But I have already been charged a large amount of debt. How can I terminate the contract with EE?

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