Where are bills on My EE

[JMON]

Where is the Bills & Payments Section on My EE - I cannot find it

[Northerner]

Hi @JMON 

It's the big yellow button which says view bill, then scroll down to your bills. 

Thanks 

[Linzi_H · Accepted solution]

Hi @JMON 

I'd love to help out 😊

Once you're logged into the EE app, head to "Manage" then "Billing". There is a drop-down box to view your bills, simply tap the bill you'd like to view.

For payments, scroll down the page a little and you should see "Your Payment History", if you select this you can then see your last 12 months of payments.

I hope this helps!

Linzi 

[bostenc]

Hi, 

Ive just updated myee and there is nothing that says billing once you click on manage.

Please help

[Linzi_H]

Hi @bostenc 

Welcome to the Community! 

Can you please make sure your details are still linked? Head to the EE app> Manage (scroll to the bottom of the page)> Link a product. 

Can you see any billing information through your main online account?

Speak soon,
Linzi