All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Can I please remove my spending cap and call to other countries
I have a spending cap set to £0. Does this mean that I cannot be charged any extra on top of my monthly contract or does it mean that there is no limit to how much extra I can be charged? I'm confused.
Is my mobile bill combined either my broadband bill I cannot find it anywhere on my ee online account only my broadband bill
I can’t contact EE to find out at the moment but I have 4 mobile contracts on my account, one is a sim only the other 3 include the mobile phones (IPhones) and vary between £45 and £65 per month. The three contracts will be up in September and I woul...
Hi I couldn’t find my account number please help
Hi all, On May 10th, I tried to migrate to EE, but I found out that I was stuck with my current plan. Therefore, I temporarily un subscribed. However, the debits were not canceled and occurred on May 10th (£30.97) and June 4th (£30), before I realise...
Hi, I’ve recently joined EE and have logged into my account for the first time to see my first bill and under extra chargers is this- I haven’t chose to pay for my phone outright and i am still being billed for my contract alongside this. It has no ...
HiI am looking to purchase a PAYG sim only for my mother-in-law and I wondered if after I purchase it would then be able to access the EE existing customer offers on Pay Monthy contracts. E.g. the 24month plan with 25GB is £16, but comes down to £11....
