All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I'm unable to purchase a subscription pack with the £10 credit I already have on my account. I receive an error message saying failed.
Hello how much is my bill please?
Less than 2 weeks @go, I was pressurized into changing my old 4GEE mobile account (no phone involved) into a shiny new 5G agreement. I was on a sweet deal but the lure of 5G was too much! I had Roaming as a legacy right and that was lost, EE have sin...
I can see that I’m not the first to post this but I’m really stuck with what to do.My elderly, disabled mother has been sold a 24 month contract in-store for a phone she only uses to make calls and send text messages. She sometimes reads the news onl...
Hi all so I’m currently on a sim contract and I want a phone with it can I do that or no ? And how do I add the phone on
Hi, I am a current BT employee and took out a 24 month phone plan in Aug 2022. This plan included a 50% employee discount for the contract duration. Today I can see that my employee discount has been removed and my invoice July 2023 is now full pric...
Hi,Prior to travelling to the US, I bought the Roam Abroad Pass in order to use my allowed data in the States. After a week or so, I found that my regular text messages were not working nor my calls and so I called up the EE helpline. The agent chang...
HiI am on payment plan for 9 months which means i will be paying lest the original amount. Can this put a default marker on my credit? thank you
I recently finished a contract with EE but it continued to keep billing me full price even after the contract ended. I feel a bit disappointed of course as the bills haven't been cheap either and I feel as though since I've paid off my phone contract...
