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How far back can I get old invoices for?

jj1964
Visitor

I need to process that I made a call in 2020 but I can see invoices that far back in my account. Does anyone know how far back the bills are held? 
thanks

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@jj1964  If you need a bill that far back you need to call customer support to request this.  You’ll be charged I believe £2.50 per bill you request.    

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Chris_S
EE Community Support Team

Hi @jj1964 Could I just check, are you looking for a bill with your call history for that month?

Chris S