Download my bill

Halehut · ‎31-03-2025

I am trying to download the bill from website and EE app. But I couldn't find out a bill from both of them. I subscribed a monthly plan. Please help to download the PDF file

Michael_D · ‎01-04-2025

Hi @Halehut

If you are on a pay as you go SIM with a monthly pack, you'd not be able to get a monthly bill.

If you wanted a bill you would need to look at moving to a pay monthly contract, which would then have a bill created monthly with your charges.

There is more on switching to a contract on our website.

Michael

View solution in original post

XRaySpeX · ‎31-03-2025

@Halehut wrote:

I subscribed a monthly plan.

You sure you are not on a PAYG subscription pack? If so, there are no bills for PAYG. You decide when & what you pay.

If you think I helped please feel free to hit the "Thumbs Up" button below.

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Halehut · ‎01-04-2025

Hi

Yes. Monthly Top up. Then which package will get the bills. I need utility bills for some submissions. Could you suggest which plans would get bills as pdf

Michael_D · ‎01-04-2025

Hi @Halehut

If you are on a pay as you go SIM with a monthly pack, you'd not be able to get a monthly bill.

If you wanted a bill you would need to look at moving to a pay monthly contract, which would then have a bill created monthly with your charges.

There is more on switching to a contract on our website.

Michael

Midnight_Voice · ‎02-04-2025

@Halehut

Have you none of gas, water, electricity or council tax? These are usually favourite.

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*