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Smart benefits question

dgmjr2018
Explorer

Soon I will be upgrading from a legacy plan to a new sim only plan, as the current one is rolling over since Oct 2017, and isn't fit for purpose. 

This new plan includes a generous data allowance and one smart benefit, however I forgot to ask the upgrades team this question when I upgraded. 

 For the extras (roaming pass, TNT sports etc) is there a fixed  period when they have to be activated, or can they be swapped as needed?

The reason behind the question is that I travel frequently, and usually we book the tickets, roughly 1.5 weeks before travelling to accommodate the various school and university holidays. 

TIA

1 SOLUTION

Accepted Solutions
Chris_B
Grand Master
Grand Master

@dgmjr2018  you can swap a smart benefit every 30 days, so the moment you swap it the first time you will not be able to change it again until 30 days later.    

View solution in original post

1 REPLY 1
Chris_B
Grand Master
Grand Master

@dgmjr2018  you can swap a smart benefit every 30 days, so the moment you swap it the first time you will not be able to change it again until 30 days later.