All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...
I received an alarming figure for my September billing may you show me the breakdown please
Hi why is my contract saying I have an extra £15 on my bill when the charges are only £1.66?. Starting to really annoy me this company every month it’s little extra charges when I’m unlimited. I’m thinking about switching company. My bills are just g...
Phone says no SIM most of the time,I have to take it out and put it back in
I have been charged by a company Called OneYear IAP on my EE account for the last two months, I believe they are a company that provides PDF Editor software. I have never set up this contract or payment and If i did would never set it up via my phone...
You spelled my name wrong when transfer of account took place from BT. Spelling is Tracey - please change it thank you
i was done already and cut my emi in my acco then why you sending me this type of post [Mod edit: Image rejected as it contained personal information]
Helloi took a new contract and received text messages from EE giving me wrong information regarding my agreed contract.what can I do?thank you
I’ve got 2 phones on my account. My son used one and “wants” to transfer his phone on his own account, which hasn’t been set up yet. How do you do that.
I received a message saying i can upgrade early for free aslong as the new contract was more expensive than my old one. My contract just now is £61pm and the one i want to upgrade to is £73pm but when i go to do it it’s trying to charge me a £103 upg...
If I pay my upgrade fee and do I keep my phone or have to send it back to EE ? And what happen the upgrade fee do EE take off my money first or wait until when they shipping the phone out ? I m bit confuse , Would like to upgrade iPhone 15 Pro Max !
