All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
My first bill seems to be double and I can’t get a run down of it to see where extra cost has came from before I make my payment ???
So I pre-ordered the pixel 9 pro fold and had no emails about it, so I contacted the live chat for an update phone was due for release on the 4th September I contacted on 3rd of September for an update, this is what I got, customer service had lied t...
I am leaving EE too after having been their client for 18 years- Suddenly EE increased the price of sim only by about 70 % for and removed EE roaming etc. How certain i can be that EE will not increase price in 6 months again? Spending hours to get...
I’m due an upgrade, tried to go for one that was a bit cheaper than I pay currently. £67 instead of £83. Everytime I try to check out it says the items in my basket are more than I can afford?! I earn enough for this phone have been paying my contra...
Good evening all,My mum is in a bit of a dilemma, unfortunately my brother passed away last week & he has a mobile phone on EE. My mum is the account holder as he was autistic so he was unable to set up the contract himself & he just paid her the mon...
I would like to know how I get to view my calls as need to find a number?
I’ve had a charge on my bill, even though I have a spend cap. £8.45 twice on 4 aug for travel data add on. This is already included in my plan. This in on my daughter’s plan and she has been on holiday with her mum. I’m assuming that’s where it came ...
Please how can I make payment of my bill because the site is not working
