Charges - no loyalty

[dannymilnes]

I went away and barred services on my phone so I didn’t get charged data roaming. I’ve got back and I have been charged £150 last month. I’ve been with EE for over 10 years and the loyalty is disgusting. Does anyone else notice that I want to come to my phone as soon as possible with no charges

[bristolian]

What are the £150 charges shown on your bill, for?

Data roaming just means using mobile data whilst roaming - you can still text-roam and voice-call-roam if you are roaming.

[Chris_B]

@dannymilnes  Was your device connected to any network while you was away ?  Did you use the device at all ? This includes incoming calls/texts ?    Was the device in airplane mode at all while you was away ( all the time )  ?  Where you ? How long was you away for ?  

You don’t get a discount for loyalty when running up costs when abroad. 

[dannymilnes]

Data roaming was timed off.. just charged for nothing then make excuses - fact!!

[Chris_B]

@dannymilnes  Data roaming is the ability to use data when abroad,  it doesn’t stop calls/texts  and your still connected to a network.  

[bristolian]

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@dannymilnes wrote:

Data roaming was timed off.. just charged for nothing

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What exactly have you been charged for? I asked in my previous post but you haven't responded.