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Sim plan billing

Akhilchaparthi0
Visitor

Can you please cancel my contract 

1 SOLUTION

Accepted Solutions
Chris_S
EE Community Support Team

Hi @Akhilchaparthi0 

Just to add to the above advice, if you'd like to cancel your contract without taking your mobile number with you, you'd just need to give us a call.

If you'd like to take your number with you, and you just have one number on your account, you'd just need to text PAC to 65075.

Chris S

View solution in original post

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay Early Termination Fees for the rest of the term. It will basically be months left x monthly charge - 4%.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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Chris_S
EE Community Support Team

Hi @Akhilchaparthi0 

Just to add to the above advice, if you'd like to cancel your contract without taking your mobile number with you, you'd just need to give us a call.

If you'd like to take your number with you, and you just have one number on your account, you'd just need to text PAC to 65075.

Chris S