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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 15652 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 25821 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 52918 Views
  • 55 replies
  • 13 Helpful

12 month contract?

Has EE stopped 12 month contracts? I time my renewals carefully so I renew just before the annual price rise.If so it's a sneeky way of ensuring at least 12 months worth of annual £1.50 increase and quite likely would subjected to 2 x increases so £3...

mattzz by • Contributor
  • 474 Views
  • 1 replies
  • 0 Helpful

Resolved! After contract end

Hi.  My contract ends. So, I'd like to stay with my phone number but I don't want to make any upgrade. I just want to  pay as I go. I want to by without any plan. What I shoud do?

toagpa by • Visitor
  • 314 Views
  • 1 replies
  • 2 Helpful

Terminate

Good evening, we have been trying to terminate the service, however, EE has made this extraordinarily difficult, more than nearly any other service we've utilized. We simply wish to conclude this package so we are no longer charged for a sim card we ...

Justin77 by • Explorer
  • 13595 Views
  • 7 replies
  • 7 Helpful
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