All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi,So today I received a letter from EE saying my direct debit is all setup, along with an invoice of a mobile phone (samsung and a contract with it for £1424 in total. Now I have no contract with EE, I did not make this purchase for either of these ...
How do I get a full itemised bill for the past 6 month
how i know my full payment i want to end my contract
Hi I received the attached text message supposedly from Ee, just wondering if it’s a scam as I’m pretty sure my bill isn’t due to be processed yet. Thanks
Hello, I currently have a £12 tablet sim only contract from 2021 until 2022 that I would like to cancel
I'm looking to change my address on my account;I have gone into Accounts and Subscriptions and where it says 'Address' it does not display my previous address or give me the option to change it - is this normal? It just says 'Your account holder can...
Hello,Anyone know how to contact ODR?Can't sseem to complete online as asks to select company country but no UK/Great Britain/England etc option. States on EE complaint notice ODR is step 3 so assume option but can't work out how.Thank you
I recently used my free upgrade but for some reason im being charged the agreed 84 and an extra 52, plus extra charges of 6 pound why so many charges its completly unnaffordable.
Hi,I have been looking at the upgrade anytime option. I’ve seen quite a few bad reviews about sending their old phone back & then EE saying it hasn’t been received which is putting me off.is there anyway you can go in store to upgrade & give your pho...
