All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hello,Anyone know how to contact ODR?Can't sseem to complete online as asks to select company country but no UK/Great Britain/England etc option. States on EE complaint notice ODR is step 3 so assume option but can't work out how.Thank you
I recently used my free upgrade but for some reason im being charged the agreed 84 and an extra 52, plus extra charges of 6 pound why so many charges its completly unnaffordable.
Hi,I have been looking at the upgrade anytime option. I’ve seen quite a few bad reviews about sending their old phone back & then EE saying it hasn’t been received which is putting me off.is there anyway you can go in store to upgrade & give your pho...
I'm currently in Brazil, and have been here for seven weeks. I'm leaving for South Africa tomorrow for an additional four weeks. For some reason it is proving impossible to pay my mobile phone bills, and now EE have reduced my coverage to the point w...
I became a ee customer last week but my first bill is on 21st this month and I need to change it to 31st of every month how do I do it pls so that it stopped the payment for 31st pls
Please could someone explain to me how today, the SIXTEENTH August 2024, I can type bill after I am notified payment is going to be taken out and get a message back which says my bill has already been paid as payment was already taken out on the NINE...
I have to pay off my final bill before getting a new sim contract. However i cannot pay over phone (as i have no phone service/sim), and i cannot find any link to be able to do this online. whenever i go to log in i just get “account closed” and aske...
I have an ipad the contract finishes in November, so there is an upgrade fee to upgrade now, was hoping I could trade in my ipad and that would cover the upgrade fee on calling EE I was told this only applied to phone contracts - yet when I had sear...
