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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8070 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18191 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 35168 Views
  • 49 replies
  • 11 Helpful

To view my previous bills

The app will not ket me see my previous bills. I need at least the last two month in either so I can download them to pdf or simply screen shot the. I urgently require this to use and provide as a utility bill 

Mobile phone insurance

HiI am complating upgrade which I wish to get. When checking out the price and with F&F but no way to add insurance to it.  My current contract has it but will it automatically be carried forward on to new contract or how will I add it there's no way...

Yarrakid by • Explorer
  • 429 Views
  • 5 replies
  • 0 Helpful

Resolved! Terminate the contract

Hi, I wanted to find out how I can terminate the contract on the 1.8.2023 because I am going back to the Czech Republic?

Skrabal by • Visitor
  • 630 Views
  • 4 replies
  • 1 Helpful

Miselling and frustrations with a Franchised store

I'm wondering if anyone can offer advise on any options that I have left. Last May the Franchised store in Caerphilly  convinced my elderly family member (a technophobe who won't even have Internet in her own home) to move away from a pay as a go and...

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