Can I adjust my sim free contract phone

remo1 · ‎08-10-2025

Hey guys, quick question.
If i get a phone through EE finance where you can pay an upfront cost and then split the rest anywhere from 3 - 24 month payments, is that adustable?

eg: I choose a 24 month payment option, which is for example £25, then on month 9 for example i want to pay a chunk of money, eg £150 in order to reduce my monthly payments, or reduce the time of payments left. Is that flexability possible?

any help would be greatly appreciated, Thanks!

XRaySpeX · ‎08-10-2025

If you're paying for the phone on FlexPay you need call CS to make any extra payments. This is unlike your monthly airtime plan where where you can make any extra payments online at any time, thereby reducing your future bill(s).

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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Chris_B · ‎08-10-2025

@XRaySpeX That’s not a flex tariff that’s purchasing via the EE online store with no airtime contract.
Ie like THIS for the iPhone 17

@remo1 I don’t think that’s possible.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

remo1 · ‎08-10-2025

@Chris_B thanks, is there an option to pay the remaining bill outright after a couple months?

Schockwave · ‎08-10-2025

@remo1 ,I would suggest speaking to customer service and they should be able to let you know.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.