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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 60480 Views
  • 69 replies
  • 14 Helpful

Resolved! Billing

On our business account I used to be able to view Call & txt itemisation for all the accounts - this is now only shown as a summary.  Please advise how can I obtain this information please and get this level of detail back on the monthly bill.  

TTCSL by • Visitor
  • 331 Views
  • 1 replies
  • 1 Helpful

Resolved! Bill

I wanna see my update bills details! I don’t know why this month the payment was so high??? I didn’t do anything!!! The EE app when to finish the upgrade to? Call which number is free for checking? I don’t know why some BT/EE checking services detail...

Joe0320 by • Visitor
  • 336 Views
  • 1 replies
  • 2 Helpful

Resolved! My phone has been just restricted

My phone has been just restricted. It's saying I've reached my limit but I spoke to customer services last week and they sent me a text confirming that they are taking payment on 1st of may and they also applied a cap on my account on the call to pre...

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