All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi everyone,I’m looking to upgrade my phone and wanted to ask if anyone knows about student contract deals for the Moto G54 5G or Nokia C30. Also, are there any trade-in options available for these models? Any recommendations or experiences with thes...
Brand new to EE -Literally signed a contract 2 days ago my old number only just got pulled over to EE. My device monthly cost should be £44.50 and my plan should be £16. Why in heavens name do I have the cost of a tech add on of £51 on my bill when I...
Hello! I am leaving the UK for a year and I would like to end the contract for my mobile line, but carry the mobile number to a new PAYGo. I am already abroad and I have brought with me the PAYGo SIM (the contract is an e-SIM). Could you help me figu...
I logged into my account today as my upgrade is due and noticed I am paying for mobile broadband that I cancelled on 8th March at 16:00 (I have a text that says I passed security). The call handler did not make any notes and as it is just over 6 mont...
My two year contract finished last November, and as I was still happy with my handset decided to go for a 12 month SIM plan. Every now and again I get emails offering deals on upgrades as well as these coming up in the app. However, when I click on...
Hoping someone can help as I've spent hours on the phone to the call centre without much progress. Does anyone know if a late payment is made within 30 days whether its classed as late with EE. There was an issue with my direct debit and I didn't rea...
I have a contract already with EE but found out I get a 20% discount with my company (Conde Nast) - how can I add this to my current plan? I have the discount code from EE perk.
HiHow to my block using services for which i have to pay " Extra Charges"
Hii took out a sim only contract a month ago. The bill was £11.20 monthly and I've phoned today as my phone has been restricted and it's saying I my bill is £64?? I'm really confused by this. I haven't paid as I can't afford this but I need my phone ...
