All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I have anytime upgrade on my account but how soon before the contract ends can I upgrade without having to swap phones? I've got 5 weeks left but want to keep my current phone for my daughter.
I am trying to pay monthly for my EE plan. When I put my card etc.. and click on next, it does not proceed and goes back to the top of the page. There is no red box indicating I missed anything or any box I haven't filled. What is the main issue? Why...
Hi, I have been trying and failing to upgrade the second number associated with my account. I have recently successfully upgraded the primary number associated with my account. Now, when trying to upgrade the secondary number (which has been eligable...
I still have a few months on my contract it says I can upgrade for £90 early fee, but my question is can I upgrade and get that £90 added to my bill? Thanks
Hiya,Can anyone tell me how I find out what is left owing on my phone contract please
I have had 10 £4.99 deductions on this months bill. It just says Apple bill. Has anyone else had this before? I haven’t subscribed to anything.
Hi,I was alarmed to see my bill this month is over £900. I pay around £50 each month all in. Looking at the breakdown of said bill over £800 is for my handset in one full payment - surely this isn't right? I obviously cannot afford to pay this and ca...
Good morning,Since I do not live in UK anymore, I would like to cancel my SIM contract.Unfortunately I could not find any function to cancel my SIM contract in web, and also I could not send mail to EE.Is there anyone from EE can call me? my UK phone...
