All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi all please help, I have had no data now almost 4 days and EE can tech support do not know how to fix it!!! It all stemmed from the following:-I received a text off EE telling me their SIM plans are changing and I will be automatically moved to a n...
It has been a few weeks since I have been trying to access my invoices and I can't access or download any invoices off the EE website. I called and the team member said they would post the most recent two invoices to me as there was a system fault. I...
I have a Roaming addon and am i. The USA. I have been charged for texts and calls to the UK which has used up my cap, however these callls should be included in my roaming addon - why has this happened
Just got my bill and paid it, yet i'm being charged an extra £7.50. Called 150 to sort it out, and the morons are having a holiday. However, the chatty-phone thingy told me I have until November 2 before i'm charged this £7.50 Is this kind of **bleep...
Hi there. I just want to raise an alarm sign related to the contract when you decide to buy a product in monthly payments method. My contract expired in September, I was already on my second mobile phone contract. I was very disappointed to find out...
I am a pay monthly user in EE, and the bills were always been taken from my debit card regularly. I have enough money to pay the bill in my bank account and the bank app shows that I have recently paid my EE bill in 17th Sept. However, I received a s...
Hi iv been trying to pay my sim bill
I’m changing to a SIM only contract, do I get a new SIM card or will it automatically change over?
pay my bill
I am also leaving EE because of these ridiculous wait times. Bills increase year upon year and yet the customer service is non existent!
