Leave

[Rafiabibi]

My contract has been ended on 8th of December 2025 and upcoming payment showing even for 2026 as well please I want to leave EE . Don’t want to use it . Just want this sim without any contract to be connected with my friends and family . Kindly cancel my all upcoming payments . Contract has been already ended . Thank you 

[Northerner]

Hi @Rafiabibi 

Your contract does not end just your minimum contract term. If you want to terminate your contract and move to PAYG then you'll need to speak to EE CS on 150.

Your PAYG move will need to be activated on the UK EE network.

Thanks 

[XRaySpeX]

@Rafiabibi : You need to call CS to give 30 days notice of cancellation of your contract & ask for it to be moved to PAYG.

To save the PAYG SIM going into hibernation due to lack of use, just remember within every 179 days (~ 6 months) to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from any Pack or Add-on you might have.