All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...
I have asked for change price plan for sim data only during 14 days cooling-off period. I was told change will occur in next month. But my sim stop working today and and on my ee a don't have any plan . I call ee and they said current contract has be...
Is it possible ?
Hi there,I received a text from EE stating that I could upgrade to an iPhone 15 pro without paying any early upgrade fees if I took an all rounder or full works plan.When I come to the upgrade page, the iPhone 15 pro and pro max both state there is a...
I used to be able to see up to date itemised usage on my app, until the last year or so i can only see it on my monthly bills. Am I doing something wrong? I need to keep an up to date record of who Is phoning who and I'm struggling to keep up to date...
Has anyone been charged for cancelling their contract and trying to get their PAC number 14 days before their contract is due to end?
It looks like I have been charged twice to one number. I have a few numbers added to my bill, recently I have added another number, and took pay monthly phone for my doughter (iPhone 14). I have my monthly charge for line and device plus extra cost ...
Hi, my contract ended on the 18th of Nov 2023 I have been trying to upgrade for a few weeks but couldn't find a decent phone deal that didn't cost a bomb so I decided to just upgrade the sim to a pay and go one as my phone is still in great condition...
hi .. I am in the same position..expected the contract to come to a natural end...automatically renewed for 24 months
I have received a tx message saying that they couldn't take payment but i don't know why they are taken payment my dd have come outAnyone had same thingThanks in advance
