All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hello, what’s with this new Flex pay upgrade plans. What happened to the old way of taking out a phone upgrade, is that option no longer feasible for new upgrades or all phone upgrades must be via flex pay option.
HiIt's still have overdue payment showed in my account. But I have already paid all the bill in the last day of Sep,and meanwhile I can find payment history in my account. if someone can tell me is it alright?Thank you so much.
Hi! Apparently I owe a £16.55 flex bill. I’ve spent all day trying to pay the ‘overdue payment’ and have paid EE £83.70 in the process today. However it’s still saying that my payment is overdue however it’s not and you’ve taken more than what my bi...
Hello i wanted to know about my contract when is finished
How do I turn off bill messages to my mobile?An email is perfectly adequate, I don't want random time interruptions for a bill which will be automatically paid.
Earlier this year I swapped a BT broadband and BT Mobile accounts over to EE - no problem there other than I cannot 'see' the mobile account at all either on a laptop or on the app.I have called EE, they had a look and said that I needed to go into a...
Hi, I upgraded at the end of September to the latest iPhone on an all rounder plan. I’ve been on the same plan for years where i can usually upgrade anytime, after 12 months no fee. Is it true that they have scrapped the whole upgrade anytime thing...
Hi it took me forever to get my nhs perks code and now i got them they don't work on any of the checkouts and before i go to checkout it gos straight to payment no other place to put code.I even generated another code just to see but still doesn't do...
I have purchased a new phone and contract with a different company. I am not out of contract with EE yet.I would like to keep my number and port it to my new phone/contract and keep the current EE contract and get a new number.Is this possible, and i...
HelloAt the moment I have a monthly contract sim only account. I would like to add another sim only account for my teenager. There is a £10/month deal. Though are there cheaper options? They would only be using a few gb of data per month. And the sim...
