Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 67506 Views
  • 69 replies
  • 14 Helpful

Resolved! Block All Premium Numbers

Hello,I am in need of some help to block my ability to use premium rate numbers.I can not have access to these for my own good. Please can you help. Due to the nature of it I would rather avoid talking to someone via the phone and would like to stick...

mw88 by Visitor
  • 1286 Views
  • 8 replies
  • 1 Helpful

Resolved! Bill

It says I’ve paid my bill, but it’s hasn’t come out my bank account . What do I do ? 

Resolved! Phone credit run out abroad

Hello im abroad and I need to oay my bill, when i call it tells me to call 470, that doesn't work, I tried to log into my account the details dont match and there is no customer service email to contact!

Resolved! Trade in expiration.

HiIve Ordered the new IPhone 17 and I’ve traded in my current iPhone 15 for the discounted price however I’ve still not received the iPhone 17 and I got an email saying I have until the 4th Nov to trade in my current iPhone 15 otherwise I’ll lose out...