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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59302 Views
  • 69 replies
  • 14 Helpful

Resolved! Regarding bill

Hai I have notice a increase in my bill am on the sim only contract and monthly bill would be £7 but from last 3 months am paying £8 plus why this happened 

Resolved! Re: Why are they so expensive?

Its getting ridiculous now , I got rid of ee broadband for youfibre , which is cheaper and alot faster . I'm paying £41 / month to ee for mobile sim only  , which is crazy  , but it ends in September  , so I'm leaving ee  , even though I've been with...

KB1235 by • Explorer
  • 548 Views
  • 2 replies
  • 5 Helpful

Resolved! When do I get my credit search refund???

EE you took £20 for me for a credit check, even though I’ve been with you for mobile and broadband for about 10 years???  Never been late paying once. Now you are saying that it can take up to 6 months until you refund this? How disgusting is that? C...

Sharky23 by • Investigator
  • 1357 Views
  • 19 replies
  • 2 Helpful

Resolved! Message from ee

Hi from EE. Heads up - we've noticed your phone usage is higher than usual. If this continues, you might not be able to make calls or send texts. Please visit ee.co.uk/go/login or call 150 to check your balance or make a payment. Thanks.hi all I have...

Hi

Hi am still waiting for £85 to be put bk in my account and still not received it had convo on phone call and was told I'd get it bk as returned my equipment on time and got told I'd get  check but recent ly changed name by deposit so would need sendi...

Formal Complaint – Overcharging and Misrepresentation

Dear EE Customer Relations Team, My name is Obi and I am writing to lodge a formal complaint regarding serious issues of overcharging and misrepresentation on my EE account. Summary of Complaint: I was previously with Sky for broadband and TV for fiv...

Obi-B by • Investigator
  • 737 Views
  • 2 replies
  • 7 Helpful
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