Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

DON

Be Vodofone 500 pay £30 ee pay £29.99 150 a man came with the company he said that we are creating a new line He said it would be the same speed After the end of the contract I advice you to leave this company on the very first day I...

Resolved! Insurance claim

Hello there, Due to my SPen in s23 ultra snapping and top half lodged in phone, EE have accepted a Claim and said the phone is not repairable so will issue a refurbished one (It is repairable just need long tweezers to remove the SPen then replace it...

Resolved! Final bill & refund

HelloSo I left EE and started my new broadband service with sky on Tuesday 5th August.My last bill was on the 24 July which covers 24 Jul - 23 Aug for £47, and has left my bank account this week.So can I expect a refund and a closing account bill? Wh...

Resolved! Cant afford monthly payyment

Hi all im struggling to pay my bill each month and have asked them to reduce but they have said they cant do anything and cant help me! Is there any other suggestions from anyone that would help me?

Deposit for service?

HI, I signed up for a 2 year SIM only deal at the end of last week, an all rounder for £42 a month with a 50% discount for the first 12 months.I logged into my account this morning and saw that my first bill was ready, you can imagine my shock when I...

Resolved! Ending contract

I would like to find out when my contract ends as I would like to find a cheaper option! How do I find this out?

Resolved! Change bank details

I need to change the bank account my direct debit comes out of but it won’t let me do this online and I no longer know how to actually speak to someone xx

Resolved! Pay bill

Hi

Resolved! Worst customer service

Worst customer service every I have 2 contracts and both should cost £33.50 they keep over charging me loads for the past 5 months EE stop scamming My both contract is on CAP

Resolved! Billing Question

I recently returned an add on for my mobile bill and recieved a message saying that EE have recieved it and will refund the initial payment I made of £10 however on my phone bill it says they will still charge me for the add on extra on the 10th of t...

Contracts & Billing

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