Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 61227 Views
  • 69 replies
  • 14 Helpful

Resolved! hi

Hi.i want change direct debit diffrent bank.how can i do? thanks

Resolved! Re: My Online bill cant view it why

I'm having trouble paying my broadband bill, it's just said for the last week or so that they are updating the app and website and I can only visit the community site, so I'm likely to have my broadband cut off if the issue isn't fixed asap .  I keep...

Kolkai by Explorer
  • 402 Views
  • 2 replies
  • 1 Helpful

Third Party Charges

Hi. Any support would be helpful.I discovered that last month neatly £240 worth of third party charges had been made using my sons mobile phone number to microsoft. These were purchases he/we didn't make - we don't have any microsoft products in the ...

Failure to pay your EE account - text message

Hi Team,I received a text message stating, "Failure to pay your EE account may incur a cancellation fee. Pay now to avoid device disconnection. Ref: EE1PP….."We previously had BT Home Broadband, and they switched us to EE Home Broadband with the same...

ADA24 by Visitor
  • 425 Views
  • 2 replies
  • 1 Helpful