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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 71213 Views
  • 73 replies
  • 15 Helpful

Resolved! EE perk

Hi,I’ve logged into my NHS PERKS and it states I have 5 codes left to use. When I try to generate a code I get an error message.Unable to Retrieve Code at this current time, if the problem persists please contact your company EE Perks representative....

Resolved! linking accounts

this is ridiculous i have mobile broadband and a home broadband account been on the phone lots even the tech team no one seems to be able to help linking my devices to my accounts

smoky4 by • Explorer
  • 465 Views
  • 3 replies
  • 3 Helpful

Resolved! Upgrade

I got a genuine text message telling me I could upgrade to any phone on any plan with no fees whatsoever! So I picked a phone and plan and bought a case for my new phone. 3 days later I got a text saying the message was sent in error and I had to pay...

Adielufc by • Investigator
  • 1399 Views
  • 10 replies
  • 0 Helpful

Sim and broadband

I recently changed SIM contract to be cheaperNow I'm paying more? I need someone to explain broadband and sim payments to me 

Jules162 by • Investigator
  • 415 Views
  • 3 replies
  • 0 Helpful

No phone and insurance claim

Can anyone help - my phone died saturday morning all of a sudden. I have put in an EE insurance claim online who have responded saying they will call me...... I have no phone...I am trying to find an email address to write to but it's impossible!I li...

Resolved! Bill

I have paid my EE BILL for £38 early and was told that you wouldn't take the money again and you are still trying to take the money again out of my account, why is that? 

Sefg7 by • Visitor
  • 374 Views
  • 1 replies
  • 0 Helpful
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