All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Firstly, I am experiencing two problems with my billing.1. When I go to the billing tab within the EE app, it says my flex pay bill is overdue. However, under where the price is in the box, it says due 7th December. When I click on "make payment," I ...
EE ended the tariff i was on and put me on a new one . The new one I am on is the same offer but double the price. I am looking at leaving but I am being charged to leave early. Is this right?
New user here, is anyone having trouble paying their bills online? I've been trying for days - now my service has been restricted. It asks me to make a payment, I click, it directs me to the payment page and then... nothing?
Can't view any bills or anything on app or web version it's annoying! What is going on I've been charged £50 extra and obviously I want to know why!!!!
I have to check my Bill and set up Direct Debit
Just received my iPhone 16 Pro Max today after upgrading from iPhone 13 Pro Max (both through EE)I went into the app and noticed the next bill (photo attached) Is this the flex pay agreement for the device itself? Cause I chose to pay monthly, I hope...
Hello,I need help with my EE statement bill statement. I am struggling to find it on my EE page.
In the middle of a call re no access to my account after re-contracting from BT I was cut off whilst being transferred to technical support (for the umpteenth time, over 15 hours on the phone in the week that my service has been active!) I can now no...
