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I would like someone to change the reference of who is the account holder

bazm909
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1 SOLUTION

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Chris_B
EE Community Star
EE Community Star

@bazm909  The account holder can request this by calling customer support.  The person who’s taken over the account has to pass a credit check in order to be an account holder. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@bazm909  The account holder can request this by calling customer support.  The person who’s taken over the account has to pass a credit check in order to be an account holder. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

The current owner of the contract wishing to be moved needs to call CS with both of you available on the line to effect a change of ownership. The other person will need to pass a credit check. They will then be responsible for paying for that contract. If you can't do it together CS will give the current owner a password for the other to quote when they call.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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