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how the hell do you cancell a mobile account

judok
Visitor

if you have no mobile number and no sense from any advisor over a landline --- its a rip off 

You have no way of communicating unless you have a mobile, therefore no way of cancelling --- 

When EE started to take on the mobile stuff i tried it, and that was that --- been trying to cancel ever since and not a cat in hell's chance 

service haa joke or what 

 

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

EE's 07953 966150 number can be dialled from any working phone, landline included.

You could alternatively post your disconnection notice to the Camberwell Way adress on https://ee.co.uk/help/contact-ee/complaint 

View solution in original post

2 REPLIES 2
bristolian
EE Community Star
EE Community Star

EE's 07953 966150 number can be dialled from any working phone, landline included.

You could alternatively post your disconnection notice to the Camberwell Way adress on https://ee.co.uk/help/contact-ee/complaint 

XRaySpeX
EE Community Star
EE Community Star

How can you have a mobile contract w/out a mobile no.? 

Do you have a SIM, perhaps in a device that is not a mobile phone? All SIMs have a mobile no. Visit http://add-on.ee.co.uk/status from a device connected to your device by WiFi to see your data & credit status as well as its mobile no. at the top.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP