All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hii my recent bill is 170 pounds can you explain why it is
I can't find where and what my bill is how can I view this ,as I'd like to check it before I pay it ,or are we to believe that it's right and ee never make mistakes.it was never this awkward before to check and pay ,think this needs looking into ee
Does my service stop immediately when I cancel my subscription?
Hi, I am trying to complete my early upgrade which I am eligible for. I am happy to pay the fee however when I click any phone it says no plans available. If I log out the plan I want is there and phone, it was available a few days prior. It seems a ...
My previous phone was sim only, the phone stopped working so we replaced it with a new handset from EE, we cancelled the direct debit but now have letters stating they’ve suspended the account and we owe money
I have been with EE for 10 years and my latest sim only contract is due to end on 19th Sept.I have spoken to an EE agent who quoted me £23 for a 125gb sim only deal and was told that's all they can do for me. They also wouldn't honour our blue light ...
I haven’t been able to download any apps since I got my phone, I went into one of your shops today and even one of your colleagues couldn’t help, I was looking at an early upgrade but the phone I would like a Samsung 21 FE was going to cost me £170 t...
i can no longer view my bills on EE, i go into the bills and payments section and it just brings me back tot he dashboard with my notifications.
Hi I’m just wondering when I can do a early upgrade
Please see attached info. I am trying to understand the extra chargeswhile abroad. In one part of my account it advises my next bill will be £16 more, however in other section it advises charges of £97? This is a huge difference and so would apprecia...
