EE perks

Vickster10
Visitor

My contract changed at the end of October to a sim only and I applied EE Perks discount on the 2nd Nov to my account of two handsets codes:-

xxxxxxxxx

  • xxxxxxxxx

and it seems the discount has not been applied to my account please could you issued new discount codes or advise.

 

Thank you

 

xxxxx xxxxxx

xxxxxxxxxxx

[Mod edit: Please do not post personal information on the public board. Thanks!]

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Vickster10  To have discount applied after you have the contract you have to call customer services you can not do this yourself.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

How is it possible to apply a discount code to an a/c? They can only be applied when ordering something.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP