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Worth contacting EE to see if they can match plans I am seeing elsewhere?

Skiff85
Established Contributor
Established Contributor

So my sim only contract has just come to an end, I was considering just keeping it rolling for the same price but I decided to shop around. I have now seen that compared to my current sim only monthly price (£29 Unlimited minutes and texts - 200GB data) I could get a Pixel 7 on Vodafone and O2 for £25, slightly less than I am currently paying for only a sim, with a £19 up front cost, also with unlimited minutes and texts though with 105gb and 50gb of data respectively. EE's cheapest on the other hand will only offer me £44 for 5gb of data. I know that EE is a better network than both Vodafone and O2, but in the current climate I can't justify spending close to double the money to get 5 - 10% the amount of data. I figure that there is no way EE will get close to £25 but is it worth trying or should I just switch?

7 REPLIES 7
anjasola
Established Contributor
Established Contributor

If you don't ask you won't know.

Chris_B
EE Community Star
EE Community Star

@Skiff85  EE don’t price match and is that offer from the other networks a 24 month tariff contract and a 36 device contract ?  As that how they seem to offer such cheaper tariffs.   All of EEs tariffs are 24 months for both tariff and device so seem more costly. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

@Skiff85 wrote:

So my sim only contract has just come to an end, I was considering just keeping it rolling for the same price but I decided to shop around


Almost certainly this is incorrect. Your minimum term may have come to an end, but unless you also have some time-limited discounts that are expiring, your contract will continue on exactly the same basis it is already.

Skiff85
Established Contributor
Established Contributor

@bristolian wrote:

@Skiff85 wrote:

So my sim only contract has just come to an end, I was considering just keeping it rolling for the same price but I decided to shop around


Almost certainly this is incorrect. Your minimum term may have come to an end, but unless you also have some time-limited discounts that are expiring, your contract will continue on exactly the same basis it is already.

Not sure exactly what it is you think is incorrect, I had a 24 month contract, 24 months is up, I can now cancel with a months notice. Also not sure how your comment is at all relevant to the question I asked...


 

bristolian
EE Community Star
EE Community Star

EE mobile contracts are not fixed term contracts with an end date, they are rolling contracts with a minimum commitment period.

Skiff85
Established Contributor
Established Contributor

@Chris_B wrote:

@Skiff85  EE don’t price match and is that offer from the other networks a 24 month tariff contract and a 36 device contract ?  As that how they seem to offer such cheaper tariffs.   All of EEs tariffs are 24 months for both tariff and device so seem more costly. 


They all say 24 month contract no mention of a 36 month device contract.

Skiff85
Established Contributor
Established Contributor

@bristolian wrote:

EE mobile contracts are not fixed term contracts with an end date, they are rolling contracts with a minimum commitment period.


It's funny you should say that because on the EE app on my phone, under plan details, it gives me a contract start and a contract end date. And again, I'm unsure of the relevance to this thread. Did you come here just to point out I basically made what you consider to be a grammatical error?