Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

bill and extra charges

hey I want to know my extra charges and about the 30pound already paid amount date of 13/10/2022 midnight

Cannot access upgrade options

I am trying to change my Sim only plan but when I select the upgrade link it loads a new browser tab with the comment "Sorry, We coudn't find that page!"This happens on the mobile app and through the website so is very frustrating Any ideas?

EE watch contract scam

So, I connected my watch to my contract (which has unlimited minutes, texts and 100gb of data). I screenshot all the pages to be sure, it did not mention price at all, so I assumed free, as I already have a contract.This is dishonest from EE, as I no...

Resolved! Phone

Am I due a upgrade

Contract

I want to change my account to buisness

Hi I want to change my current account to a buisness one

Upgrade

Hi, can you tell me if my upgrade is due pls?

Ending contract

My contract ends in December. If I cancel now, will I be charged?

Resolved! My Bill

Good Afternoon,I accidentally had not enough money and my payment of 22.12 didn’t come out on 4 October. I made a credit card payment on 5th October for 22.12 but I noticed on 12 October that you DD 22.12 again so I have paid twice. Can this be refun...

Huge charge on ee exit fees help

Hi, recently cancelled phone plan with EE due to finding a better price Else where, this is where things get bad ! the phone contracted we had , had an option to add on the new Xbox for an increase of £20 a month on the plan… bargain!!little did I re...