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Extra charge

Georginarae
Visitor

‎04-01-2023 12:16 PM

Hi, 

My bill has been debited from my account however the charge is around £100 more than normal. When I log into my account I can’t see anything to suggest that I’ve gone over my allowances. I mainly use my work phone these days too, so I use this phone very little. Please can you advise how I can find out what this charge is for?

 

Thanks,

G

0 Helpful
1 REPLY 1
bristolian
EE Community Star
EE Community Star

‎04-01-2023 12:35 PM

You can view & download bill breakdowns via your myEE online account. The bill should show all charges.