Website error

Simon19781 · ‎04-01-2023

I'm trying to pay my bill but a message keeps popping up saying 'this is awkward, please try later'. Anyone else having this issue as I want to pay today with a different payment method

Northerner · ‎04-01-2023

Hi @Simon19781

If you pay by direct debit and the EE billing cycle has started you will still be billed via your other payment even if you pay by an alternative method in advance.

https://ee.co.uk/help/help-new/billing-usage-and-top-up/paying-my-bill/how-do-i-pay-my-phone-bill

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

XRaySpeX · ‎04-01-2023

Try using Fast Payment online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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