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Upgrading my phone

Myki
Explorer

‎26-02-2025 02:22 PM

Hi everyone, so on my account it say's that I can upgrade my phone/contract if I pay £200, that's fine don't mind paying but every single device I select to upgrade to says there's no plan available choose another device, why is that happening? Can I up

0 Helpful
2 REPLIES 2
Myki
Explorer

‎26-02-2025 02:23 PM

Hi everyone, so on my account it say's that I can upgrade my phone/contract if I pay £200, that's fine don't mind paying but every single device I select to upgrade to says there's no plan available choose another device, why is that happening? Can I upgrade or not?

0 Helpful
Ali_A
EE Community Support Team

‎26-02-2025 04:43 PM

Hi @Myki 

Welcome to EE. Great to hear you're looking to upgrade. 

Are you trying to upgrade through the EE app or via the your online account on the website? 

Ali