16-03-2023 01:04 PM
How do I upgrade my phone. My contract has expired for a year now and I wanted to upgrade but it is not giving my the option to. It is saying I am not yet eligible for an upgrade.
I
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16-03-2023 04:16 PM
Hi @Ndidi
I'm not sure why this would happen if you're out of contract.
I'd recommend speaking with our Customer Care team so they can take a look at your account and help you further.
Jon
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16-03-2023 01:15 PM
@Ndidi If you text UPGRADE to 150 what does is say in the return message?
16-03-2023 01:52 PM
It says sorry we can not process your request right now try again later.
