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Cancellation

Miguel14
Visitor

‎17-03-2023 06:49 AM

I brought the SIM card in store whit BT broadband in 15/02/2023 ,and where I live I have so poor signal... No broadband yet..due delays and fake promises, gave me a mini hub wi fi poor signal awsell.

What I can do for cancellation my contract sim card? 

I'm made a complain awsell in BT for cancellation

Thanks

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎17-03-2023 07:30 AM

@Miguel14  You go back to the store and tell then you didn’t get a signal at your home.     You have the right to return because of this. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.