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Community Activity
Keeping Old number
just bought a new phone as my old one broke and i couldnt get a PAC number but now i have managed to get my PAC number and was wondering if it was too late to keep my old number
1.6gbps
Hi all currently out of contract with BT on a Full Fibre 900 package, was looking to switch over to the EE 1.6gbps package with the new WiFi 7 router. However the sales rep told me I'm unable to order this as I'm a BT customer and it's only available...
EE wants to charge me twice
Is there an email address or an actual person I can contact? I’m abroad at the moment and I’m not able to use my pack, as it says I need to top up £15 but I just paid £15 3 days ago??? I need to use my data as I’m overseas so I need to get it sorted ...
Google One 2TB Premium — Nest Aware Plus upgrade and family sharing?
Long story short, I'm looking at upgrading my EE Contract to the "All Rounder" plan because of the Google One sub. I'm currently a paying subscriber to Google One 2TB Premium, which has the "Nest Aware Plus" add-on and is shared between my wife and ...
Sansung 7 watch
I have a Samsung 7 watch. I pay the 7 pound to connect it when I receive phone calls. I don't get them on my phone anymore. I get everything on my watch. I have to physically turn the watch off. To get a phone calls on my phone. Is there a way that ...
Change payment card details
I'm trying to update payment card details using the app and online site. The manage tab on my app doesn't show a payments and billing option. Can someone help please with clear step instructions as I'm running out of credit and only need to add a new...
EE app bug
I have noticed that the EE app shows many devices as connected to ethernet, which they aren't. It appears to show this when the devices are away from the home, or switched off.I have deleted and reinstalled the android app on my mobile. App version 5...
All-rounder contract, with EU roaming, suddenly stopped working in Cyprus
I have been in Cyprus for a few weeks, using my EE phone to call UK numbers. I visit Cyprus regularly and never had a roaming problem since joining EE 3 years ago. I have an All-Rounder contract, with unlimited everything, including EU roaming. Roami...
Travel advice
Hi currently using iPhone 15 plus & using my inclusive extra for Apple Music until it’s time for holidays then I swap out Apple Music for free roaming my query is what’s the best way of saving a playlist to my phone to listen to whilst flying in airp...
Trying to add a TV to my basket and it keeps saying there was a problem
Every time I try to add a TV to my basket it says there was a problem and to try later.
