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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 17142 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 26973 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 57699 Views
  • 69 replies
  • 14 Helpful

Extra charges

I have noticed from last two month extra charges €28 of my bill I can't get any details and information of my bill who's the payment can you help me

Resolved! Charged three direct debits this month.

I’m not sure if anyone else is in the same boat but I’ve been charged three direct debits for my sim only deal this month. Is there any reason for this? It should only be £10 a month but three of the same transaction have been taken from my account.

Re: Pay my bill

I have been trying to pay my bill for weeks now, it won’t let me as the EE app is playing up, can you help me please as I don’t want to get cut off as this isant my fault 

Upgrade

Can someone call me today for a question regarding upgrade options 

Resolved! Black Friday Air pods Contract promotion - Not received

We renewed our BB contract in November after hunting around and took advantage  of the Air pods for £1 promotion.  Nearly a month later we have no details nor received the Air Pods. Today we rang EE and after hanging on for ages and the customer care...

NigelTu by • Contributor
  • 283 Views
  • 12 replies
  • 1 Helpful
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