Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Contract

@Nagi3 I would like to speak to someone about the contract

Cancelling a sim only contract

Hello my son has gone to Australia for 12 months and he’s wanting to cancel his Sim only contract but he’s struggling with connectivity to do this, can i cancel it for him from here in England, if i can what info will i need off my son to do this!

Over charged and no bill to view

I pay for 3 phones and am being overcharged how can I view my bill, to see where the overcharge is happening?

EE Bill

Good morning just wanted to know why I have to pay for two numbers when I only have one number that I use and thats XXXXXXXXXXX & not XXXXXXXXXXX because it is costing me a bill of £52.25 amonth for two numbers when I am only use 1 number not 2 numbe...

Resolved! Termination of new contract

I visited in store and signed for a new contract 7 days ago , paying £10 more a month but have now seen a deal for only £2 more but more data. Can I stop new contract?

Refund

My data is not working and I’ve been trying to contact you to fix the issue but there was an error that I kept saying getting when I tried to reach out. At the point since I’m not able to use the EE sim I would like a full refund to the credit card

Resolved! Contract ending

My contract is due to end on 26th but my new contract with another provider doesn’t start until 9th. Will I still be able to use my existing number?

Hi

Hi,I've paid my last bill,but I still got my account suspended

Resolved! I want to cancel my contract

Default Notice

Be careful. I have been with EE since 2007 when it was orange and I am a loyal customer.EE gave a default on my credit without notifying beforehand. The law states that I have to receive a default notice by post so I have 14 days to pay.I’ve always...

Contracts & Billing

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