Community Activity
Re: How to access live chat?
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Upgraded to Apple one from just Apple TV+, now Apple TV+ keeps saying i need to
Decided to upgrade to get the Apple one subscription for £5/month instead of just getting the free Apple TV+, however when i switched over, I’ve now lost access to Apple TV+ and it keeps saying that i need to renew. I have checked my subscriptions an...
HARL payment
On my bank statement this month is a scheduled payment of £35.17 with reference that starts HARL then digits.This isn't my broadband account number or mobile and it is set up to start this month? Any ideas
Unable to Unlock EE Phone
Hi,I want to move my old Samsung Galaxy Note 8 (EE) on to another user, but I am unable to unlock it. to use on another network.The message when a different SIM is inserted is "sim network pin blocked enter sim network puk" however, the SIM is not lo...
EE Sim Internet is not working in my device
Certainly! Here's a polished and respectfuVery Disappointed with EE SIM – No Mobile Data on Compatible Device@I recently switched from Vodafone to EE after hearing great things from friends about EE’s network quality. I received my EE SIM on 26th May...
Resolved! 5G Smart Hub Problems
We've had the 5g Smart Hub for just over month and receive excellent speeds of 250-400 mbps in an area where landline speeds are poor. However, I'm having constant problems with the internet just dropping on devices connected to the hub. It's a parti...
NOT WORKING! - Upgrade to iPhone 16 Pro Max with NHS Discount
I spoke to someone at EE customer services a few weeks ago when I went to upgrade my current iPhone 15 Pro Max 256GB to the iPhone 16 Pro Max 512gb with the full works data plan.My wife is a nurse and got me an NHS code from the EE Perks website. Whe...
EE, The App And The Customer Advisors.
Im on the pro 900mbs , and its meant to be the minimum of 700mbs. Im getting 80mbs and the highest 180mbs. I shouldn't be paying for this. Actually my friend just said its going on 3 weeks. It's as slow as a snail . It takes forever for a page t...
EE smart up pro not at 1.6 speed
I have had the smart hub pro since last year now i brought a 10 gig pci card for it and it was working great getting the 1.6 speed all the time now for some reason the speed has went down to under 1 gig as i said the speed was working fine and now it...